At Pioneer Health Albany, we are committed to making healthcare more accessible through our Telehealth Consultations, available to patients wherever they may be. Our goal is to enhance access to quality, safe, and continuous care, via the convenience of modern telehealth solutions.
All you need is an internet connection and a phone, PC, or tablet to join your consultation.
How does it work?
Book a Telehealth Video Link appointment either online or by calling us.
You will receive a reminder message the day before your Video Consult.
5 minutes before your booked appointment time, you will receive a message with a link to join the consultation.
Following your appointment, any scripts, referrals, or patient information are processed electronically, providing you with a seamless, hassle-free experience.
Who will I see?
Our dedicated telehealth doctors are trusted members of the Pioneer Health Albany team, working both in-practice and on our telehealth service, allowing you to continue receiving ongoing care from the telehealth GP or alternatively consultation communication can be sent to your usual GP to keep them informed.
What does it cost?
Medicare Eligible
If you are an existing patient who has visited us within the last 12 months, your telehealth consultation will qualify for a Medicare rebate.
| Appointment Type | Fee | Rebate | OOP |
|---|---|---|---|
|
Standard Appointment
|
$104.75
|
$42.85
|
$61.90
|
|
Extended Appointment
|
$162.00
|
$82.90
|
$79.10
|
Private Fees
For those patients who do not qualify for the Medicare rebate for telehealth appointments as outlined above.
| Appointment Type | Fee | Rebate | OOP |
|---|---|---|---|
|
Standard Appointment |
$104.75
|
– |
$104.75
|
|
Extended Appointment |
$162.00
|
–
|
$162.00
|