* PLEASE NOTE: All appointments booked in the evening clinics (from 6pm) will be privately billed. This includes appointments for children. Full payment of your consult is required. You must have a current Medicare card. For concession rate, please supply a Health Care Card and/or Aged Pension Card.
The team at Pioneer Health are dedicated to providing first-rate care to our patients. Unfortunately, the costs of providing high quality care are significant, and are not matched by Medicare rebates. We therefore charge private fees for most consultations.
Allows time for discussion of one or two simple problems/conditions up to 12 minutes.
A long consult is management of a more complex problem, or more than one problem lasting between 20-40 minutes. This also includes any time the doctor may spend following up after you have left the consult. For example: letters and or telephone calls.
Extra Long Consult
A consult where there is management of a more comprehensive and complex problem, lasting for at least 40 minutes. This also includes any time the doctor may spend following up after you have left the consult. For example: letters and or telephone calls.
Skin checks incur an extra $5 on top of the consult fee. For skin surgery costs, please see below "Procedural Fees and Costs"
All consultations for Workers Compensation or Motor Vehicle Injury claims must be paid for on the day until the claim has been approved. Any account for an approved Workers Compensation or Motor Vehicle Injury claim will be directly billed to the insurer, but it is the responsibility of the patient to inform us of any changes to the plan or policy.
The cost of your skin surgery will be partly covered by Medicare but you will be required to pay a procedural fee which will be an out of pocket cost for you. After the procedure, you will receive a Medicare cheque in the mail which needs to be forwarded to the practice for payment to the GP.
The fee varies according to the time allocated for your appointment.
15 minute procedure: $90
30 minute procedure: $175
45 minute procedure: $260
1 hour procedure: $345
The doctors at Pioneer Health Albany bulk bill all children under 16 years of age, with the exception of our evening clinics 6-8pm where the clinics will be privately billed for all patients.
For patients 16 and over, we are not a regular bulk billing practice. Our practice requires payment for consultations after your appointment. You may pay using cash, cheque, EFTPOS or credit card. A rebate can be claimed from Medicare, we are able to submit your account directly to Medicare electronically on your behalf. Please ask our reception team before paying.
Veteran Affairs gold card holders are directly billed to DVA for all services, apart from dressings or facility fees.
If you have a complaint, or any feedback (positive or negative) regarding our service, please feel free to ask to speak with the practice manager or your doctor.
Our consultation fees are reviewed bi-annually, please refer to the above summary for more information
Please make a short appointment with your doctor for repeat prescriptions. If this consult is kept to a script only you will be bulk billed directly to Medicare*. However, if other concerns are discussed during the consult the doctor may charge a fee.
Alternatively, you can request a prescription online. Please allow 3-5 working days and you will be contacted when your request is complete.
Please note: This is for prescriptions that your doctor at Pioneer Health Albany has previously prescribed to you. Not for antibiotics, pain killers, sleeping tablets, authority scripts, new prescriptions, a change of medication or new patients to the practice.
*Not applicable to all practitioners.
Where possible, results and referral letters should be requested during a consultation.
For more information on fees for non concession card holders please click here.
For more information on fees for Health Care Card holders, please click here.
The facility fee is to cover the cost of consumables, instrument sterilizing and dressings for all lesion removals and minor procedures. This is payable at the time of the procedure or lesion removal.
The fee varies according to complexity of your appointment and can be either $65 or $45.
Your doctor, nurse or receptionist will inform you if you'll have any extra charges such as