How is my data used?
Our approach to data collection is threefold:
Transparent: We clearly explain how we use your data in our Privacy Policy and Terms and Conditions.
Limit Collection: We only collect data that is essential for providing you our services or enhancing Heidi's effectiveness.
Ensure Security: We restrict the disclosure, retention, and use of your data, ensuring it is safeguarded.
Our commitment ensures that every piece of information collected has a clear purpose, either to deliver the product your love or to improve Heidi's performance and accuracy.
Do you store recordings of my appointment?
Conversations are transcribed simultaneously while they happen, meaning no records are ever stored. Notes that a clinician saves from the appointment will be added to your Electronic Health Record in your clinician's Practice Management System, as standard.