Pioneer Health Albany

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This email is used for administrative purposes only. NOTE: We cannot arrange or cancel appointments via email. We will endeavor to attend to your email within three business days. Please call the practice if your matter is urgent or of a clinical nature.

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Surgery Hours

Monday to Thursday : 8:00am – 8:00pm
Friday : 8:00am – 5:30pm
(Phone lines turned on at 8:15AM)
Public Holidays – Closed

Please call our reception team on 9842 2822 who will arrange for appropriate contact.

If you are a regular patient and need to speak to a doctor after hours for an urgent matter please contact (08) 9842 2822 and follow the prompts on the recorded message.

Alternatively Albany Regional Hospital has an emergency department available 24 hours a day 7 days a week.

Albany Regional Hospital
Warden Ave
Tel: (08) 9892 2222

Telephoning Health Direct is another option.  This is an after hours GP helpline for health information and assistance from a registered nurse or medical advice from a GP if needed. If you are unsure what to do, Health Direct will give you the reassurance and practical advice you need.

Health Direct 
Ph: 1800 022 222

We provide patients with the opportunity to provide compliments, complaints or suggestions. You can:

– ask to speak to either directly to our Management Team.
If you are not satisfied with our response to your concerns, the Health and Disability Services Complaints Office provides a free impartial resolution service Ph:1800 813 583.
Please advise reception of your emergency contact person and their telephone number
Please update your current address with reception.
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